"Crucial Conversations" is a Guide for When the Stakes are High

Mini book read. New email subscribers will receive it as part of the weekly digest. When we meet a challenge with a response that is equal to it, we’re successful. But when the challenge is on a higher level, we cannot meet it with the same response and expect the same results. This type of challenge has changed our lives. Everything moves faster. Technology had made some things exponentially different, including our stress levels. If technology changes, humans don’t — certainly not at the same pace. We inch our way forward, and our responses — especially the lack of response…


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