I’m seeing many guides on remote work online and in email distributions. Some of them touch on an important element of remote work: Communication. But if the importance of good communication practices is critical in heightened situations, I’d like to point out that remote work is a normal reality with customers. A company’s operations are generally opaque to customers and clients. For good reason, what customers and clients care about are the results. They see your communications from the outside in. It’s a process that happens at lightening speed: I’m considering if this is a valuable use of my energy,…
