A small business isn’t simply a little version of a big business

Fewer meetings, fewer resources, fewer constraints.

The biggest advantage that a small business has is that the owner can look customers in the eye. And vice versa.

Instead of policies, groupthink and leverage, the way forward for a small business might be the very thing that fueled you in the start: find out what people need and help them get it. Right away.

It’s never been easy to be a small business and it’s even more difficult right now. But resilience and flexibility go together.

The first rule remains: figure out what people need and bring it to them.


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