It’s that time of year again… This week, we are celebrating CX Day and Customer Service Week. I love that they land on the calendar at the same time, and yet, let’s just keep adding to the confusion! I’ve written about the differences before: Tags: Annette Franz (Gleneicki) customer experience customer service CX Facebook Like Google Plus One Linkedin Share Button Tweet Widget Post navigation What #CX Professionals Wanted to Know in 2018 The Payments Company Formerly Known As Mastercard