When “Good” Design #Fails Badly


I wake up, bleary-eyed from mild jetlag associated with a three-hour time change plus one more glass of red wine the evening before than I should have had. The Marriott Luxury Collection Hotel that the conference organizer put me in beautiful and comfortable. I let the warm shower ease me into the morning. But then, rats! I can’t read the damned little bottles of shampoo, conditioner, and body wash.

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